Terms of sale 2018

1.   All items will be reserved by us once full payment is received.
2.   Guarantee (please see our guarantee below)
3.   Special orders; An approximate lead time will be given; however, this cannot                      be guaranteed.
4.   Order cancellations: Cancellation of stock items will result in a 20% restocking fee. cancellation of special orders will not be permitted.
5.   Deliveries; At the time of order an approximate delivery time will be given, once full payment is received a confirmed delivery date will be given, every effort will be made to deliver on a given date, if we fail to deliver on or within 28 days of a given day our liability will be no more than the price paid for delivery.
6.  If no one is present at the time of delivery the goods will be left at delivery address at your risk.
7. Risk of goods; On delivery the risk of goods is passed onto you.
8. Returns; We must be notified in writing within 48 hours of purchase if you wish to return any items, returns must be agreed by us in writing and returned at your expense within 7 days in the condition they were delivered to you.
9. Limitation of liability; Border Nurseries will not be liable for any indirect, special, or consequential cost or expenses or loss of profits whatsoever.
10. Our liability will not exclude or limit our liability for any matter which would be illegal for us to do so.

Our Guarantee
Every effort is made to keep our nursery stock healthy, our liability for plants supplied is limited to the replacement of those plants. No warranty is given as to the growth or suitability of those plants to their ultimate location.
If you are not completely satisfied, Border Nurseries must be notified in writing (email) within 48 hours of receipt of the plants. Failing to do so will deem those goods as being accepted.
We do not recommend any plants to be planted or kept in a pot/container and therefore do not guarantee them in these circumstances.
The subsequent health of living plants is impossible to guarantee due to many factors outside our control once the plants have left the nursery. Factors that are beyond our control are:

Correct watering, control of weeds, which hamper root growth, sufficient staking for trees and canes for smaller hedging plants, planting at the correct depth, site suitability such as soil, drainage, and wind. Pests and diseases originating from outside the nursery.

Planting Guide:
When planting trees ensure site is suitable for the tree you are buying, most trees can tolerate a wide range of soils, however, Acacia, Beech, Gleditsia and Oak don’t like too much water, your trees should be staked properly, regardless of size. (One stake is usually sufficient per tree. Never put stakes in at an angle). Use a good tree tie. Do not bury any type of irrigation below the surface, this can be a haven for pests, get blocked up, stop roots growing outward, bad for the environment and a waste of time & money.
Large Trees 5-10 meters tall at the time of planting, use up to 3 stakes 150mm diameter and 2.4-3.5m tall.
Medium trees 2.5-6 meters tall at the time of planting, use up to 3 stakes 75mm x 1.8m
Small trees 1.2-3 metres at the time of planting, use up to 3 stakes 50-60mm x 1.2m
Young trees 0.2-1.5m at the time of planting, use good bamboo canes.
Failure to stake trees may result in ‘wind rock’, this is when a newly planted plant is rocked back and forth by the wind and the roots are damaged by the movement, this can happen no matter how sheltered the site seems and is detrimental to the plants health.
Preparing the site:
Remove all grass and weeds from the planting area 50cm diameter for small plants and 1m for large plants, keep this area clear for a minimum of 2 years.
For all plants dig a hole 20% larger than the root of the plant, add plenty of water into hole, insert stakes where required into hole approximately 1/3 of the stake should be below ground level, check stakes are firm, mix in some fertiliser, if necessary, (chicken manure pellets seem to be the best). Place plant in the hole and back fill, firm down adequately.
If planting between November and February, your Plants should not be watered, unless there is a drought, or they are in a very dry location.
If planting in Spring/Summer, water your plants thoroughly, and water them thoroughly twice a week and no more throughout the first spring and summer, (watering plants more than this inhibits good root growth and can suffocate your plants).
Growth rate of newly planted plants:
When plants are newly planted, it can cause stress to the plant, this can happen for several reasons:
The plant is being moved from a different climate/location, (microclimates can vary from your garden to your neighbours’ garden, let alone when you take them home). Roots being disturbed when planting, colder ground, the soil you will be planting in will be colder than the pot they were grown in, a different watering/feeding regime. Even evergreen plants may lose some or all their leaves when transplanted. So always give your plants adequate time to establish, it is possible for some plants to not put on any noticeable new growth for up to 2 to 3 years, Cercis, Ginkgo, Choisya, Skimmia and Daphne in particular, but most plants will start putting on new growth the following spring/summer.
The growth of plants can also vary, some will grow no more than a few centimetres a year while others will grow over 1 metre a year.

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